Meritage came to look at it and ON MY VIDEO TAPE OF HIM LOOKING AT IT also admitted it was constructed incorrectly! Shame on you Meritage Homes. Meritage has built over 90,000 homes since its inception in 1985. Meritage Homes provides plenty of opportunity to advance and grow. 4. FAQ. We were spending a lot of money; we wanted something to see and touch. Contact Information. The flooring inspection I had done told me that it was glued directly to the slab and had no expansion. This is ridiculous and unacceptable from a company of this statue. 1200 Woodruff Rd Ste C6. 4.4 Move-In Experience Survey (30-90 days post move-in) 463 CUSTOMER REVIEWS. They had plumbing come out to lift the toilet and nothing. Nope. No response from anyone just a random email every month on how "DUE TO COVID-19" they are working to get me on the service list. I’m not asking for anything that I didn’t pay for or anything special, just what was in my contract to purchase. I asked for discount and I would redo the stone correctly but Meritage has refused. The link is being provided for your convenience and no information contained in the linked site has been endorsed or approved by Meritage Homes and Meritage Homes is not responsible for the content of such site. But I could never recommend this company with their lack of effort and unprofessional presentation of their product. Access the headquarters listing for Meritage Homes Corporation here. Had some trouble, but what has recently occurred made my mind up to write this review. And then we were told by the design center representative: “this isn’t a great picture of this scene but...your house should look like this.”. Meritage Homes through its Core Values encourages Starting with Heart, Integrity Above all Else, Play to Win, Build Value, Develop to Empower and Think Strategically. I put everything I have into this home and now have no recourse but to live with it. I would get an email they will be in the community to start that was 2 months ago. Homebuilder Reviews âº Meritage Homes - Atlanta. 3.9 Move-In Experience Survey (30-90 days post move-in) 56 CUSTOMER REVIEWS. Meritage Homes provides a competitive atmosphere, in the best way. Meritage Homes - Atlanta Review 2020 Customer Satisfaction Report. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. When told they were cracked again, they said it was now a maintenance issue which we have to take care of. Meritage Homes is a quality new home builder, ready to make your dream home a reality. From closing punch list to warranty repairs the professionalism and attention to detail of this company is less than desirable. Our backyard was not properly graded. Before we closed the front porch step was separating from the porch. This is when the nightmare began. Leadership recognizes and rewards hard work. They made us reach out to warranty after the first month even though we refused to sign over to warranty (this is illegal). The ones they did fix they painted. For more information about reviews on ConsumerAffairs.com please visit our Buy if you want foundation issues, uneven door frames, uneven windows, and horrible customer service! Spectrum came out and disconnected our house from the internet (thankfully they ran a temporary wire through our garage, but it's been there for 3.5 months now and is a tripping hazard). No doctors could tell me why, this is what prompted me to have my indoor air tested. Our content is intended to be used for general information purposes only. He told me they would put a railing on the porch since it was feet above the ground. We have cracks from floor to ceiling in several places. The entire process has been less than satisfactory. Meritage Homes Monterey Homes ousted board of HOA looking into misappropriation of funds, malfeasance and delinquent developer fees. I am a business owner who has been badly affected by the pandemic, so now I am at a crossroad of filing with insurance (which I should have never have to do from builder errors) or paying thousands to fight a builder which most likely would cost more than the floors are worth. Hardy board and stone trim are going on the outside of our forever home. This is not a reassuring experience when you're spending close to half a million dollars on a new home I can assure you. So we decided that this company wasn’t working hard to make us secure about our hundreds of thousand of dollars investment. Now our tiles are cracking from our mini office thru the hall into our kitchen and across the master bath. All Rights Reserved. There is a wall upstairs that rattles which according to them can't be repaired without making the wall look bad. This must be fixed. 128 reviews from Meritage Homes employees about Meritage Homes culture, salaries, benefits, work-life balance, management, job security, and more. Our back patio is not painted properly. Mind you I was told that it was normal even though my gut told it was not, I trusted my builder. Meanwhile my roof is coming apart, garbage disposal doesn't work, issues with AC, irrigation, and dishwasher (due to disposal) and my yearly inspection is due soon. This is the 4th house I've built in the past 10 years and the previous 3 were right on time with their 1 year follow up for repairs. We asked if they had an app that could show us our home’s specific floor plan with those colors. I was told they were 3 months behind in warranty service due to COVID. Huge decorative poured concrete pieces under each window are FALLING OFF. Not an offer or solicitation to sell real property. 2722 W Bitters Rd Ste 200. If you want customer service look somewhere else. Energy-efficient homes: These have been issues for 5 months now. I have had several other new homes that didn't have this many issues after years. Cons All companies have area of opportunities to grow upon but there are none that I feel are enough to note in this review. Please do your research on any builder when purchasing a home, had I done more, I may not be in this position. I submit for warranty items and they have them replaced, no questions asked. The building manager was horrendous (no longer with the company as of last week). Let me start this by saying that I purchased a Meritage home for two reasons. Offers charitable contributions as well as homes: They pulled the carpet and cut the floor to find a pipe that was rubbing the side of the wood where the hole was made for the pipe to go through. They explain to me they cannot fix the mortar color so I have to live three different mortar colors. Prospective buyers can apply for a mortgage online through MTH Mortgage, an affiliate of Meritage Homes. Spectrum came out to let us know our internet wires were bad and causing feedback for our neighbors. Offers to sell real property may only be made and accepted at the sales center for individual Meritage Homes communities. ... Meritage Homes - Atlanta 2700 Cumberland Pkwy SE Suite 400 Atlanta, GA 30339. Discuss the issues you have had with Meritage Homes and work with their customer service team to find a resolution. This is the most horrible experience I have had in buying a home. 6. Buying a home should be a wonderful accomplishment and bring you joy. Attention to detail is the biggest challenge you will face with this company. All of its homes are Energy Star compliant. Any financing arrangement and relationship shall be solely between Buyer and Buyerâs Lender (whether or not Buyer has selected MTH Mortgage), and in no event shall Meritage Homes have any responsibility, obligation, or liability for any âPre-Approvalâ provided by MTH Mortgage or any other lender, nor for any other matters or disputes that arise in connection with Buyerâs financing arrangement with Buyerâs Lender. Meritage Homes was first mentioned on PissedConsumer on Feb 03, 2012 and since then this brand received 110 reviews.. Meritage Homes ranks 367 of 1885 in Construction and Repair category. The repair person said the entire door frame needed to be replaced because it was not installed properly. A pinhole leak in the PEX tubing caused a huge flood and ceiling collapse. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 03/2020: They then sent out their restoration company out who was getting moisture in the same areas. Please check the information you've entered above. All rights reserved. 1. Dec 06, 2019. The caulking at the baseboards is separating. Working at Meritage Homes is challenging and rewarding. Financing options: ! Layout options. The tile people came out and replaced ?12? I signed up to purchase the model home. Review of Overall Experience. Meritage Homes Corporation â â¦ Also, told me during this inspection they now magically were not picking up any moisture. 06/2020: I sent them the inspection from the outside flooring company 4 weeks ago after getting second opinions and have heard nothing back. I'm just waiting to see (whenever I can get in touch with someone) if Meritage will be extending the warranty period (DUE TO COVID-19) and make right with us and their product. We purchased house on December 27th with understanding that all items on check list would be completed. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Janet Havel, the VP of sales was very professional and helpful also. Joseph Truini is a home improvement expert who writes extensively about do-it-yourself home remodeling and repair, woodworking projects and tools and techniques. It is all not level and horribly spaced. I would highly recommend Meritage Homes to everyone I know buying a new home! Access the headquarters listing for Meritage Homes Corporation here. I purchased a Meritage home in 2019. Home updates and promotions delivered to your inbox. I guess it depends what they mean by simple. My house has three different color of mortar on the bricks, stones that were not Close to the model home stones, and approximately 200 chipped bricks. Meritage being a GREEN home builder, this has been mind blowing and very frustrating. Pictures and other images are representative and may depict or contain floor plans, square footages, elevations, options, upgrades, landscaping, furnishings, appliances, and designer/ decorator features and amenities that are not included as part of the home and/or may not be available in all communities. Read Meritage Homes reviews and testimonials from their happy home owners, and learn more about their commitment to building quality new construction homes. Sent a report WEEKS later. Meritage Homes Just Reported Its Best Quarter Ever: Here's Why the Best Is Still Ahead for Homebuilders Even if we see the housing market take a â¦ This is still open and exposed in my entryway. But they couldn’t provide physical examples. How do I know I can trust these reviews about Meritage Homes? Meaning they were not liable and that they would schedule the drywall and trim repair. Browse pictures of new homes by Meritage Homes, read customer reviews, and get inspiration for your new home. I'm very happy and pleased with my home so far and with the service! It just sickens me. If you tried to confront them on their sloppy work they wanted to terminate the meeting. Our final purchase price was over $310,000.00. 6 reviews of Meritage Homes "This was my second home I was buying. I love it!! 3. When we had it demo-ed multiple contractors who came to give estimates looked at the inside and confirmed it was constructed incorrectly. Meritage Homes Â®, Meritage Active Adult, and Monterey Homes are trademarks of Meritage Homes Corporation. In doing some research on tile and why they crack I found that there is supposed to be a Yellow Sheet between the slab and the tiles. Weâll help you find it. Only about getting paid. I have the floors looked at by outside vendors (restoration & flooring), both tell me it is a moisture issue. The green build and 2. I also question the stability within their corporation. What a terrible experience. Meritage Homes review Payroll Coordinator (Former Employee) - Scottsdale, AZ - September 11, 2017 Meritage Homes is a home builder company with two division; â¦ 2 months after moving in I notice one area with raised flooring downstairs, as I have wood flooring per my contract and what I was told by my sales rep. They are only about quantity rather than quality and now my family is stuck fixing issues they should have prevented if built properly in the first place. The company has been named Texas Builder of the Year five times. 4. We asked if there was a house built with the scene and stone in our floor plan that we could visit in person since they didn’t have physical examples to show us. Our front door is not great and would be fixed now put their home up for sale window falling... Fix drywall or nail pops if we painted ourselves I done more, I may not be republished reprinted! Customer experience: we paid our earnest money to secure our lot on our site kitchen and across master! 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Person said the entire door frame needed to be accredited or when you click a link, call number! Discount and I would highly recommend Meritage Homes this page may change next time you meritage homes reviews and giveaways from.. Could n't see anything wrong with the tiles their home up for sale was assured it lock... Who was getting moisture in the fountain to the slab and had expansion!